AC Hotel Chicago Downtown

Fantastic location and the gentleman who helped us at front desk was so friendly and accommodating.

Location was AMAZING! Walkable everywhere, lots of great restaurants, shopping along magnificent mile and entertainment (piano bar!) nearby. Close enough walk to downtown attractions (including farther ones such as beach & navy pier) with it being a central location. Staff were super kind and accommodating; always brought extra towels/pillows when we requested. Room was clean and quite spacious, especially considering the downtown spot! Beds were comfy. AC was great. Safe area and security in the evenings!

The hotel is located close by to everything! Shopping and eating out is literally walking distance. The amenities were great! They offer breakfast and lunch at a fair price.

Nice pool. Cleanish room. We had a really dirty towel shelf in the bathroom. Definitely did not want to use the towels that were in it so we requested for new towels. After 3 hours and two calls to the desk, the towels still never arrived. It was getting late so we decided to share the two clean towels hanging on the shower door among four adults and 2 kids. Next morning, I went to the desk and told them about the situation and they came right away with the towels.

The property exceeded my expectations,was,clean,modern and which I like the most it does not have carpet in the rooms well at least it didn’t has in mine. Staff was above and beyond starting at front desk,maintenance,housekeepers everyone was so welcoming and ready to help you. Amazing experience, best customer service ever if you reading this review and you still doubting about this hotel don hesitate and stop searching this is your best option, great location close to everything,nice,clean modern everything you need.